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Can I change my cleaner if I am unhappy?

Absolutely. Yes. Just call our friendly team Monday to Friday 8:30am – 5:00pm AEST and we’ll arrange an alternative cleaner to take over.

Do I need to provide cleaning equipment and products?

Most of our customers are particular about the fragrance (or lack of fragrance) or low environmental impact of their favourite cleaning products. So, we recommend that you select and provide your own cleaning equipment and products if you have a regular cleaning service. If you would prefer your cleaner to supply the cleaning products and equipment, we’re happy to arrange that for a small additional cost.

All of our one-off deep-and-meaningful cleans (end-of-lease cleans) come with cleaning products and equipment provided. Yes!

What if something is damaged while cleaning my home?

It’s super-rare, but accidents do happen, even to the best of us. That’s why all of our professional cleaners are fully-insured. Just call our friendly team Monday to Friday 8:30am – 5:00pm AEST and we’ll do our very best to make it right.